A vision for what a veterinary practice can and should be. A belief in the bonds humans share with animals. A passion for building a better world for you and your pet.
Support
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LucyHead Receptionist - Cullompton
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KayleeInsurance Manager
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Ann D.Receptionist - Cullompton
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Ann H.Receptionist - Cullompton
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JoSQP-Cullompton
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GeorgieReceptionist-Cullompton
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Shannon P.Receptionist-Cullompton
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CandiceReceptionist-Cullompton
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Steph B.Receptionist - Cullompton
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JustineReceptionist-Cullompton
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HannahTemporary receptionist - Cullompton
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MaryannePractice Manager - Honiton
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SandraReceptionist - Honiton
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GeorgiaReceptionist - Honiton
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SueBranch Manager - Tiverton
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Karen F.Receptionist - Tiverton
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JanReceptionist - Uffculme
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MattPractice Manager
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Karen J.Accounts Manager
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ShelleyFarm Team Office Administrator
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MollyFarm Animal Office Administrator
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MandyVale Laboratory Manager
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SandraCleaner
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CindyCleaner
Lucy
Lucy joined us in 2011 and is a familiar face as she loves being on the front desk, meeting our clients and their pets. When not at work Lucy is kept busy looking after her two young children and her black Labrador called Rodney. When she does get a little time to herself, her favoutite thing to do along with her best friend, is to go and see a West End production.
Kaylee
Kaylee joined the Vale in August 2013.
She currently works as a part-time receptionist, she loves to greet our clients with a welcoming smile and is especially passionate about providing excellent bereavement care.
Outside of work Kaylee is kept busy taking her young daughter, Emilia, and sproker, Hugo, on adventures to local beaches and woodlands.
Ann D.
Ann has 40 years experience of practice life with a short maternity break to produce twins, one nurse and one vet. She has wide experience of every department and is now a receptionist at Cullompton. In her spare time she helps run a farm with pedigree South Devon cows and Charollais sheep being her favourites.
Ann H.
Ann moved to Cullompton May 2018 after being in Hertfordshire her whole life. She and her husband David are enjoying the country lifestyle now with their rescue dog Sharifa. Ann works 3 days a week on reception in our Cullompton branch. When not at work, Ann volunteers for the Charity NOWZAD – a charity supporting dogs over in Afghanistan, you may even see Ann working in the local charity shop where she sells goods to raise money for this charity.
Jo
Jo joined the Vale Vets in August 2019 after spending the previous 5 years working within the NHS. When she is not at work, Jo enjoys long walks with her dog, Margo and spending time with family.
Georgie
Hello, my names Georgie, I started at the Vale in 2020. I enjoy being part of the reception crew and working with a lovely team.
Outside of work, I am a keen horse rider, currently having a youngster which I am producing. I spend a lot of my weekends competing, BE eventing being my favourite!
I love living in the countryside alongside my Jack Russel, Pixie. We enjoy walks with friends in our extra time, being very lucky to have lots based around us.
My love for animals is what prompted me to apply for this position.
Shannon P.
Shannon recently started working in the Veterinary sector, and really enjoys it. She especially likes helping the clients and their pets. She has always had a love for animals and has her own staffy that she enjoys exploring the countryside with. In her spare time Shannon also likes horse riding and baking.
Candice
Hello, my names Candice, I am new here at The Vale but have been a veterinary receptionist for many years. I thoroughly enjoy being on reception; everyday is different and there’s always something new to learn.
Outside of work I love to spend my time going on long walks and exploring the countryside with my partner, little boy and our crazy cocker spaniel Monty!
I have a real passion for client care and get great satisfaction knowing I have helped someone or made someone’s day.
Steph B.
Hi, I am Steph and I am a part time receptionist at Cullompton who joined the practise in summer 2021.
I love working with the team and I enjoy meeting new clients and pets while on the front desk. At home I am a wife to my husband Luke. We have two young children which we enjoy adventures like swimming, parks, soft play and feeding the ducks!
We also have some furry friends at home with us too. Wilson & Willow the cats and Duggee the dog.
Justine
I joined reception in December 23 to help on Saturdays. I have always had a love for animals, and love my Springer Spaniel, Hattie and two cats, Wilson & Scampi (if I was allowed I would have many more cats!) Outside of work my two teenagers and husband keep me very busy. I also enjoy playing games, watching good films or taking Hattie out for a nice walk at the beach or local woods.
Hannah
I joined the reception team in December 23 on maternity cover.
I previously worked in a village shop and cafe owned by my family which has allowed me to gain lots of customer service experience.
Outside of work you can normally find me on a netball court, bringing up my two small children or chasing after my other two fur babies – Louie the cocker spaniel or jammie dodger the cat
Maryanne
I qualified as a nurse from Bicton College of Agriculture in January 1999. I then spent 8 years working full time as a nurse in Dorset before having my first child. I relocated back to Honiton in 2008, where myself and my husband are originally from, before having our second baby. I started working as a nurse and insurance administrator part time with the Vale when we opened the Honiton branch in 2011.
In 2022 after 23 years of nursing, I became Honiton Practice Manager and now work full time overseeing the daily running of the Honiton branch.
In my free time I enjoy spending time with my family, shipping my boys too and from their football matches, walking my sprocker, reading and watching films.
Sandra
Sandra joined The Vale in November 2015 as a receptionist at the Honiton surgery. She is a registered veterinary nurse and enjoys helping out with the patients when necessary. She worked for many years in Veterinary Nurse education and remains an examiner for the National Student Veterinary Nursing practical exams, so is a great support to our student nurses.
Brought up on her family farm in Cornwall, Sandra enjoys getting to know the farming clients. Sandra is married with two grown up children, and a ginger cat she adopted from the practice.
Georgia
Georgia joined us in 2016 as a kennel maid after studying Animal Nursing and completing an Animal Care Course at Bicton College. Georgia now works as part of the Reception team at Cullompton, and is always available to give pets cuddles and treats while they wait.
Apart from spending time with her work friends, Georgia loves walking her two Dachshunds, Piper and Neville.
Sue
Sue is Branch Manager at Tiverton and has been with the practice since 2003. She enjoys providing first class service to clients and meeting their pets and takes care of the administrative procedures throughout the Tiverton practice. Sue has two cats, Horace and Mewsli, and when not working enjoys running, walking, keeping fit, theatre and music.
Karen F.
Karen joined us in 2017 as a part time receptionist at our Tiverton practice. In her spare time she and her husband Jon enjoy long walks with their border terrier Maggie and spending time with family and friends.
Jan
I am a retired nurse/ midwife and IVF specialist Nurse and Manager. I moved to Devon to be nearer family but didn’t particularly enjoy retirement hence now working on reception part time which I really enjoy. Outside of the vale I enjoy sewing, reading, baking, gardening, walking and having time to do activities with our four grandchildren.
Matt
Matt is responsible for the day to day and strategic running of The Vale.
Before coming to The Vale, Matt spent most of his professional life within sport working first for The RFU and then England Athletics. Looking for new and ethical challenge, Matt found The Vale and connected immediately with their ethos and compassion.
‘This is more than a job, we make a difference to people and their pets and I want our customers to feel the care and compassion that are at the very heart of The Vale. Our team is outstanding and give so much of themselves and their time to make that difference, for me it is a privilege to support and lead this team.’
When not at work Matt spends his time on the family farm with his young family and supporting his wife in her competitive riding.
Karen J.
Karen joined The Vale in 2007 as the Account Manager looking after the finances of the company.
She is married with two grown up children and three grandchildren.
Karen enjoys reading and socialising in her spare time, and at the present moment, with her husband is puppy walking a German Shepherd for Devon and Cornwall Police.
Shelley
Shelley joined the farm team at the practice in October 2016 coming from 10 years experience in the AI industry and working on dairy farms. She has a big passion for farming, receiving a National Diploma in Agriculture at Bicton College. She is an avid Rugby fan and in her spare time you will find her down at the Exeter Chiefs cheering from the side line, spending time with her partner Mat and loveable labrador Yogi or at her family home helping on the farm.
Molly
Molly has worked in the agricultural industry since leaving college, where she studied Level 3 extended Diploma in Agriculture.
Molly’s favourite livestock to work with is sheep and she enjoys breeding them. In her spare time, Molly helps on her boyfriend’s farm, as well as working her two lively spaniels.
Mandy
Mandy has worked for The Vale for 15 Years, manages the Vale Milk Laboratory and works closely with the Farm Team. My aims are a friendly knowledgeable service for our farming community. When not at work at the weekends I enjoy being outside what whatever the weather gardening, walking and weekends away.
Sandra
Sandra is part of our Cullompton site in house Cleaning team.
Sandra loves to bake cakes, draw and visit new and interesting places. She absolutely adores her two Ragdoll cats, who make her happy every day!
Cindy
Cindy is part of our Cullompton site in house cleaning team.
Cindy loves to bake for her friends and family, spend time in her garden and is also a keen decorator.