- Care & Compassion: We demonstrate kindness and empathy when working with our clients, their animals and our staff, treating each animal as if it were our own. Needs change through time and are dependent on individual circumstances and we pride ourselves on recognising this and adapting our care accordingly.
- Excellence: We strive to exceed the expectations of every client. We endeavour to perform at the highest level of competence and take pride in our accomplishments. Our goal is excellence in everything we do.
- Integrity: Truth, honesty, dependability and respect form the framework for building meaningful relationships with our clients and with each other.
- Teamwork: We believe in the inherent worth of all people and provide the opportunity and encouragement to help everyone reach their potential. We consider our clients and staff as our partners in the Vale veterinary team and value their views and experience; their loyalty is our greatest reward. Mutual respect provides the foundation for the success of The Vale. Only as a team can the practice succeed in providing the highest standards to our clients.
What our clients say
Really good service and always helpful. Never had a problem here and have had some really tough times there but they got me through it and was really supportive. All staff are friendly and willing to talk to you. Brilliant!
Amazing caring team of kind and friendly vets and nurses who saved our dogs life following severe poisoning. Thank you all for bringing Poppy back to us! We can’t thank you enough.
I cannot praise this practice highly enough. I had to take my dog to them when he became ill while on holiday and sadly he didn’t make it but the staff at both Honiton and Cullompton were the most professional and compassionate people I have met in more than 30 years of owning dogs. They have even called me since to make sure I’m OK. I was a stranger on holiday yet was treated as a valuable and long-standing client. Hugely impressed with everyone. Thank you all.
What our clients say
Really good service and always helpful. Never had a problem here and have had some really tough times there but they got me through it and was really supportive. All staff are friendly and willing to talk to you. Brilliant!
Amazing caring team of kind and friendly vets and nurses who saved our dogs life following severe poisoning. Thank you all for bringing Poppy back to us! We can’t thank you enough.
I cannot praise this practice highly enough. I had to take my dog to them when he became ill while on holiday and sadly he didn’t make it but the staff at both Honiton and Cullompton were the most professional and compassionate people I have met in more than 30 years of owning dogs. They have even called me since to make sure I’m OK. I was a stranger on holiday yet was treated as a valuable and long-standing client. Hugely impressed with everyone. Thank you all.
The Vale is a network of four practices with a simple idea… we can create a better world for the pets and pet lovers in the South West.
The Vale is a network of four practices with a simple idea… we can create a better world for the pets and pet lovers in the South West.
“If we chase perfection we can catch excellence”
Vince Lombardi
People are what make The Vale so special. We take great pride in building an environment where professionals can flourish and reach their full potential. It is why, as a teaching establishment, so many talented students will come to learn from the team. We encourage a culture of enjoyment, this is a place full of animal lovers who come to work to fulfill a calling.